The 7 guarantees of Rollup-express

1) Guaranteed European production (Belgium)

Images are printed at our factory in Belgium.
All systems are assembled and tested at our factory in Belgium.

2) Guaranteed high definition print quality

Latest generation machines are used for printing, with UV resistant inks.
Colour integrity is guaranteed thanks to the colour calibration of all machinery-print medium-ink units.

3) Guaranteed high product availability

With storage facilities of 2,000m² and more than 10,000 systems in stock at all times, we have the necessary production capacity to fill “bulk” orders rapidly.

4) Guaranteed rapid delivery times

Delivery times valid for most European countries for volumes up to 200 units:
Ex-works basis: 2 working days (goods ready for collection).
Standard delivery: 5 working days.
Express delivery: 3 working days.

Please note however that for the Pop Up, you should add 2 working days to the abovementioned delivery times.

5) Guaranteed order status updates at all stages

From the time you place your order, you will receive a message at every stage of the production and despatch of your order.
To ensure that you receive the order status e-mails, we recommend you to add immediately the "vedi-express.com" domain to the list of safe senders (more information)

6) Guaranteed efficient and reliable delivery service

The carriers used by us to deliver your orders are leading companies.
When your order is despatched, you will receive a tracking number which enables you to track your order throughout the delivery phase.

7) Guaranteed efficient after-sales service

All our systems are guaranteed for normal use during reasonable lifespan.
To date, the complaint rate recorded by our services is less than 1.5% of orders delivered and 96% of the complaints are satisfied within 72 hours.
Attention: all claims about print quality or about damages due to transport must be reported to us within the 3 days following the receipt of the merchandise.